Administrator

About the role

The Administrator handles the day-to-day administration of Whānau Link, Prodigi's community broadband programme connecting eligible Southland households to Chorus Equity Fibre. The role processes household applications, coordinates router preparation and dropoffs, keeps programme records accurate, and supports the reporting requirements of the Chorus funding.

Key responsibilities

• Process household applications, including eligibility checks, signup, and onboarding paperwork
• Coordinate router preparation, dropoffs, and connection bookings with households
• Act as first point of contact for household queries, escalating technical issues to the Prodigi team
• Maintain accurate records of applications, connections, and programme outcomes
• Prepare data and records to support Chorus funding reports
• Report progress and activity to the Founder weekly
• Provide general administrative support to the programme

Term

Fixed term to 31/12/2026 based on Chorus funding expiry.