Administrator

We are currently seeking a reliable, well organised and confident Sales Administrator to join our inside sales team. As a member of the inside sales team, you will need to provide top level customer service to our customers in the UK, Europe, Asia. Middle East, Africa and Oceania.

Main duties:

· Receive all inbound customer calls and emails

· Generate quotations and follow up

· Generate orders within the system

· Work with operations / purchasing to obtain accurate ship date / stock availability where required

· Request freight quotations for shipments for both UK and Overseas orders

· Complete internal machine repair / warranty paperwork

· Sending out customer invoices

· Complete import shipping documentations for foreign orders as required, working alongside our nominated freight organisation

· Accurately file all import/export documentation for our required records

· Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

· Dealing with queries and resolving issues professionally

· Other administration duties as required

Requirements:

· Confident and professional when communicating with customer’s

· Ability to multi-task, prioritize and manage time effectively

· Good attention to detail

· Ability to work independently and part of a team

· Excellent verbal and written communication skills

· Previous administration experience (preferred but not essential)

· Comfortable learning about new products and systems

Working hours: 09.00 – 17.00 hours (1 hour lunch) Monday to Friday

Wages: Dependent upon experience

Benefits:

• Company pension
• On-site parking

Work Location: In person