Administrator

About Us

Established in 1978, Salon Hair Care is a proudly family-owned business and a trusted name in the professional hair and beauty industry. We are passionate about delivering premium haircare products, expert education, and exceptional service to salons across Australia.

With a strong reputation and exciting growth plans, we’re looking for talented individuals to join our dynamic team and help shape the future of the industry.

About the Role

We are looking for a highly motivated and detail-oriented Administrator to join our Head Office team in Edwardstown. This full-time position offers variety, independence, and the chance to play a key role in supporting both our customers and internal operations.

As part of our close-knit team, you’ll be a friendly voice and reliable support that helps keep everything running smoothly - from processing orders to supporting customers and assisting with credit control. If you're a proactive all-rounder who thrives in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Deliver exceptional customer service via phone and email in a professional, friendly manner

• Accurately manage customer orders from entry through to invoicing

• Provide day-to-day administrative support across the business

• Maintain clear, effective communication with customers and internal teams

• Assist with accounts receivable, including customer follow-ups and managing payment terms

• Collaborate with warehouse and sales teams to ensure a seamless order fulfilment process

Skills & Experience

• Strong administrative experience, ideally in a customer service or order-processing role

• Excellent attention to detail and time management skills

• Proficient in Microsoft Office Suite; experience with NetSuite (or similar ERP systems) is a plus

• A natural problem-solver with a customer-first mindset

• A team player who also works well independently and takes initiative

• Strong written and verbal communication skills

• Experience working with large product ranges and inventory is highly advantageous

Why Join Us?

At Salon Hair Care, we offer more than just a job - we provide an opportunity to grow and thrive in a supportive, values-driven environment. You’ll be part of a passionate team that genuinely enjoys what they do, and you'll have the chance to contribute meaningfully to our success.

We offer:

• Career growth and development opportunities

• A positive, collaborative team culture

• Competitive salary for the right candidate

How to Apply

If you’re ready to bring your energy, skills, and positive attitude to Salon Hair Care, we’d love to hear from you!
Click “Apply” to submit your cover letter and resume.

Please note: Strictly no phone calls or walk-ins. Only shortlisted candidates will be contacted for an interview.