Administrator

TWS Automation is looking for a friendly, confident and organised Administrator to join our team.

The main focus of this role will be handling telephone calls, so we are looking for someone who is confident and comfortable speaking to customers on the phone throughout the day.

Duties will include:

• Answering incoming telephone calls
• Making outgoing calls to customers
• Booking and logging jobs
• Responding to customer enquiries
• Responding to emails
• Emailing customers and suppliers
• Updating job information and records
• General administration duties
• Supporting the day-to-day running of the office

About you:

You’ll need to have a confident, friendly and professional telephone manner and be comfortable making and receiving a high volume of calls.

You should also be organised, comfortable using computers and email, and able to manage different tasks in a busy office environment.

Previous administration or customer service experience would be beneficial, although full training on our systems and processes will be provided.

Pay: From £26,436.80 per year

Benefits:

• Casual dress
• Company pension

Work Location: In person