Administrator

Job Title: Administrator
Responsible To: Office Manager
Responsible For: Providing administrative support across the provision whilst delivering learning mentor support to students.

Role Summary

The Administrator plays a dual role within LAMP, combining high-quality administrative support with direct support for autistic and neurodivergent young people. The postholder helps ensure the smooth running of the provision while also working alongside students to remove barriers to learning, develop independence, improve attendance and engagement, and promote wellbeing. They act as a welcoming first point of contact for families and visitors whilst building positive, trusting relationships with students. As with all LAMP roles, the postholder models the CARES values (Community, Acceptance, Respect, Exploration and Self-expression).

Administrative Support & Communication

• Provide front-of-house support, greeting visitors and responding to enquiries.
• Support communication with families, professionals and staff.
• Maintain organised administrative systems and prepare documents, reports and correspondence.
• Coordinate meetings, events, training and calendars.
• Support internal communications and day-to-day operational planning.

Learning Mentor Responsibilities

• Develop positive, trusting relationships with students based on respect, acceptance and consistency.
• Support students to access learning, manage anxiety, regulate emotions and engage positively throughout the day.
• Work alongside teachers to remove barriers to learning without creating dependency.
• Support students during transitions, unstructured times and periods of dysregulation.
• Encourage independence, confidence, self-advocacy and preparation for adulthood.
• Contribute to EHCP outcomes through day-to-day mentoring and feedback.
• Record significant interactions and communicate concerns appropriately.

Record Keeping & Data Management

• Maintain accurate student records in line with GDPR.
• Support attendance monitoring and follow-up.
• Assist with Annual Reviews, assessments, reports and examinations administration.
• Maintain policies, forms and operational documentation.

Safeguarding & Student Welfare

• Act promptly on safeguarding concerns in accordance with LAMP procedures.
• Support DSLs with safeguarding administration.
• Maintain confidentiality at all times.
• Promote a safe, calm and inclusive environment.

Operations & Centre Support

• Support student arrivals, departures and transitions between activities.
• Help maintain welcoming learning spaces and communal (kitchen) areas.
• Prepare resources for lessons, projects and events.
• Provide flexible support across both administrative and student-facing duties according to operational need.

Professionalism & Compliance

• Follow all LAMP policies including safeguarding, equality, health & safety and GDPR.
• Engage in CPD relevant to both administration and mentoring.
• Attend meetings, INSET and training.
• Undertake other duties reasonably requested by senior leaders.

Pay: From £29,100.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person