Administrator

Administrator – Crystal House Manor

Position Summary

Crystal House Manor is seeking an experienced Administrator to oversee the day-to-day operations of our adult home community. The Administrator will be responsible for ensuring a safe, supportive, and well-run environment while maintaining compliance with New York State Department of Health regulations and organizational standards.

The ideal candidate is a hands-on leader who is organized, accountable, professional, and comfortable managing staff, residents, families, and day-to-day operations.

Key Responsibilities

• Oversee the daily operations of the adult home and ensure quality resident services.
• Maintain compliance with New York State DOH regulations, licensing requirements, and facility policies.
• Provide leadership and direction to staff across all departments.
• Oversee hiring, onboarding, training, scheduling, performance management, and staff development.
• Maintain a visible presence in the community and respond to resident and family concerns.
• Promote resident safety, dignity, satisfaction, and quality of life.
• Monitor and maintain staffing, facility operations, expenses, and overall performance.
• Support admissions, occupancy, resident retention, and positive relationships with referral sources.
• Prepare for and respond to regulatory surveys, inspections, and corrective action requirements.
• Identify operational challenges and implement solutions that improve efficiency, quality, and resident services.
• Work closely with ownership and leadership on strategic and operational initiatives.

Leadership Expectations

The Administrator is expected to lead by example, communicate effectively, make sound decisions, and foster a culture of accountability, teamwork, professionalism, and respect.

Success in This Role

Success will be measured by:

• Resident care, safety, and satisfaction
• Regulatory compliance and survey performance
• Staff retention, performance, and engagement
• Occupancy and resident retention
• Operational efficiency
• Overall performance of the adult home

Qualifications

• Prior management experience in an adult home, assisted living, healthcare, senior living, or related setting preferred.
• Strong leadership, communication, and organizational skills.
• Knowledge of New York State adult home regulations preferred.
• Ability to manage multiple priorities and lead a diverse team.
• Professional, approachable, and resident-focused leadership style.

Pay: $52,900.00 - $63,800.00 per year

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person