Administrator

Company Overview

Future Steps Consultancy is dedicated to transforming lives through expert occupational therapy services. We provide assessment, treatment, and specialised programs across the North-East, supporting children, young people, and families both in our clinic and within the community. Our team is passionate about making a positive impact and fostering a collaborative, growth-oriented environment.

Job Overview

You will be at the heart of our service, supporting families, professionals and clinicians to ensure everything runs smoothly. From coordinating appointments and assessments to supporting referrals and funding applications, you will help deliver a seamless, supportive experience for every client.

Salary: £25,716 (pro-rata)

Working Hours - 21.5 per week

• Tuesday - 08:30 - 16:30
• Wednesday - 08:30 - 16:30
• Friday - 08:30 - 15:30

Responsibilities

• Coordinating appointments, assessments and treatment pathways.
• Communicating with parents, professionals and the wider clinical team.
• Supporting referrals, funding applications and service enquiries.
• Maintaining accurate client records and documentation.
• Providing administrative support and ensuring excellent client care.
• Building positive relationships with families and professional partners.

Skills

• Excellent communication and organisational skills.
• A friendly, professional and client-focused approach.
• Strong attention to detail and good administrative skills.
• The ability to manage competing priorities and work as part of a team.
• An understanding of confidentiality and data protection.

What We Offer:

• 30 days annual leave including bank holidays (pro-rata)
• Additional leave for long service (up to 5 years)
• Company pension & sick pay
• Free on-site parking
• Ongoing CPD and training opportunities

Make a difference and apply today to join Future Steps in transforming lives!

Pay: From £25,716.00 per year

Work Location: In person