Administrator

Care Administrator – Part Time OR Full Time

About Us

Best Choice Care is an established and growing domiciliary care provider committed to delivering high-quality, person-centred care to individuals in their own homes.

Due to the continued growth of our services, we are looking for a dedicated and organised Care Administrator to join our busy office team in Slough.

This is an excellent opportunity for someone who has experience in care administration, domiciliary care or a similar regulated environment and is looking to develop their career within the care sector.

The Role

As a Care Administrator, you will provide essential administrative and operational support to our care team, helping to ensure that our services are organised, compliant and delivered to a high standard.

Your responsibilities will include:

• Providing day-to-day administrative support to the care management and office team
• Maintaining accurate and up-to-date service user and staff records
• Assisting with the preparation and maintenance of care documentation
• Supporting the scheduling and coordination of care calls and staff rotas
• Communicating with service users, families, care workers and professionals
• Assisting with staff recruitment, onboarding and compliance checks
• Maintaining training and staff compliance records
• Assisting with audits, quality monitoring and CQC compliance
• Supporting the care team with referrals, new packages and service changes
• Monitoring emails, telephone enquiries and general office correspondence
• Assisting with timesheets, attendance records and payroll information
• Recording and following up incidents, complaints and other relevant documentation
• Ensuring confidential information is handled appropriately
• Carrying out general office administration and other duties as required

About You

We are looking for someone who is:

• Experienced in administration, ideally within healthcare, social care or domiciliary care
• Highly organised with excellent attention to detail
• Confident using Microsoft Office, particularly Word and Excel
• Comfortable working in a busy and fast-paced environment
• A confident communicator with excellent telephone and written communication skills
• Able to prioritise tasks and work to deadlines
• Professional, reliable and approachable
• Able to work independently while also being a strong team player
• Committed to maintaining high standards of confidentiality and professionalism
• Flexible and willing to support the wider office team when required

Desirable

The following would be advantageous:

• Previous experience working for a CQC-regulated care provider
• Knowledge of domiciliary care operations
• Experience with care management or rostering software
• Understanding of CQC requirements and compliance
• Experience supporting recruitment and staff onboarding
• Previous experience dealing with local authorities, NHS/ICB or other care professionals

What We Offer

• Competitive salary
• Opportunity to develop your career within a growing care organisation
• Supportive and friendly working environment
• Training and development opportunities
• Varied and interesting role within the care sector
• Opportunity to make a real difference to the quality of care provided to our service users

How to Apply

If you are an organised, motivated and caring individual with strong administration skills and would like to be part of our growing team, we would love to hear from you.

Apply today with your CV.

Best Choice Care is an equal opportunities employer.

Pay: £13.00-£15.00 per hour

Work Location: In person