Administrator

• Permanent, Full-Time Position (8.30 am - 5 pm), or for the right candidate 5 days per week part-time hours.

Join a highly experienced and supportive team within the Orthotic and Prosthetic Disability Allied Health Industry.

ABOUT THE ROLE

Orthotic Prosthetic Solutions (OPS), based in Osborne Park, offers the opportunity to join a high performing, friendly, cooperative and committed team, with a focus on continually building a positive and supportive environment. We are seeking a motivated Administrator to support our clinicians in their delivery of excellent, patient-centred service in a dynamic work environment.

Key responsibilities of the role include:

• Offering general customer service to support patients & external contacts
• Answering phone and email queries
• Completing administration tasks efficiently and accurately across varied business functions in relevant systems to maintain record integrity
• Patient record full life cycle administration
• Processing funding applications and associated record maintenance
• Involvement in ­procurement, logistics and delivery processing
• Providing Medical Reception cover as required.

ABOUT YOU

We are looking for a positive and motivated team player with consistent attention to detail while offering high service quality to both internal and external customers.

If this resonates and you can demonstrate the below ‘essential’ skills, experience and employment requirements we look forward to hearing from you.

Please note that not having the ‘Highly desired experience’ below will not exclude you from consideration, if you’re motivated and willing to learn, these skills can be acquired through inhouse training, support & guidance.

Essential Skills & Experience:

• Current and functional computer literacy to a reasonable general office admin level.
• Excellent interpersonal and communication skills.
• Excellent organisational skills with a professional presentation and attitude.
• A vigilant attitude to accuracy, being prepared to double check as necessary.
• Ability to work cooperatively within a team environment and independently.
• Willingness to learn and be involved in a variety of tasks.

Essential employment requirements:

• Ability to provide a current National Police Clearance certificate prior to commencement of employment, dated within the last 6 months.
• Ability to acquire and maintain active PRODA access: (https://www.servicesaustralia.gov.au/how-to-register-for-individual-proda-account?context=33786)
• Compliance with all current and future government, industry and Disability Health Provider mandatory requirements relevant to your role for maintaining legal employment, such as vaccinations, industry specific clearance requirements or certifications (such as WWC or NDIS worker screening).

Highly desired experience:

• Experience using a CRM and patient booking/record systems, possibly previous medical reception experience
• Intermediate computer/IT skill in ideally: Microsoft Office: Word, Outlook, Excel, SharePoint & file explorer
• Experience working within the NDIS funding framework and processes, knowledge of both standard & new PACE plan implications, understanding Plan budgets, funding application processes, NDIS Portal use (if you have NDIS experience, please provide details)
• Experience using accounting software such as MYOB or experience processing quotes/orders and invoicing/bills

Your application:

A brief 1-page cover letter addressing why you’re interested in the role and a brief overview of your experience and how your personal actions or qualities contributed positively to your workplace environments, teams or toward key achievements.