Administrator

Job Summary

We are looking for an organised, reliable and detail-focused GP Surgery Administrator to join our friendly practice team.

This is a non-reception-based role, with no routine front-desk or patient reception duties. The main focus will be on managing practice workflow, processing information and accurately summarising patient medical records.

This is an excellent opportunity for someone who enjoys working with information, following processes and ensuring that administrative tasks are completed accurately and efficiently. When applying please make sure to provide your personal email address or phone number.

Key responsibilities

• Managing and monitoring incoming practice workflow.
• Processing administrative and clinical correspondence and ensuring it reaches the appropriate clinician or team member.
• Prioritising and actioning workflow according to practice procedures and agreed timescales.
• Monitoring outstanding tasks and helping ensure that workflow is completed promptly.
• Summarising patient medical records, accurately extracting key information from previous records and correspondence.
• Recording diagnoses, medications, allergies, procedures and other relevant information accurately on the clinical system.
• Applying appropriate codes where required and within the scope of the role.
• Identifying information that requires clinical review and escalating appropriately.
• Maintaining accurate and up-to-date patient records.
• Supporting the wider practice team with general administrative duties.
• Maintaining strict confidentiality and complying with NHS information governance requirements.

Person Specification

We are looking for someone who is:

• Highly organised and methodical.
• Exceptionally attentive to detail.
• Comfortable working with large amounts of information.
• Able to summarise information accurately and concisely.
• Confident using computers and electronic systems.
• Able to prioritise workload and meet deadlines.
• Reliable, professional and able to work independently.
• A good communicator and team player.
• Comfortable handling confidential and sensitive information.

Experience

Previous experience in an NHS GP surgery, primary care or healthcare administration would be essential.

Experience with EMIS Web, SystmOne or other GP clinical systems, medical record summarising or clinical coding would be particularly desirable. However, we would also consider applicants with strong administrative experience and excellent attention to detail who are keen to develop within primary care.

What we offer

• A supportive practice environment.
• The opportunity to develop valuable experience within NHS primary care.
• NHS pension.

Pay: £13.15 per hour

Expected hours: 25.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person