Administrator

Job Summary

We are seeking a dynamic and highly organised Administrator to join our team! This role will provide high-quality, flexible administrative and data support across the organisation, working collaboratively with multiple teams and disciplines to support the effective delivery of our work. The postholder will provide administrative support across a diverse range of activities, including training, volunteering, finance, projects and programmes, general organisational administration, wildlife recording and data management, marketing, communications and events.

Responsibilities

• Data Entry and Record Management: Accurately input, update, and maintain information across databases, spreadsheets, and management information systems, ensuring records are complete, accurate, and up to date.
• Database and Spreadsheet Administration: Maintain and update electronic records, trackers, and spreadsheets to support operational reporting, monitoring, and data accuracy.
• Document Processing: Process and file administrative documentation, ensuring records are stored securely and are easily accessible when required
• Stakeholder Communication: Respond to enquiries via telephone and email, provide information as required, and maintain positive and professional relationships with internal and external stakeholders
• Data Quality Assurance: Regularly check records for accuracy, completeness, and consistency, addressing any discrepancies in line with organisational procedures.
• Administrative Support: Provide general administrative assistance including scanning, filing, photocopying, preparing documents, and maintaining electronic and paper filing systems.
• Reporting and Information Management: Produce routine reports and provide administrative data to support decision-making, monitoring, and operational activities.
• Event Support: Provide administrative support for organisational events, including volunteer celebrations, marketing events, training activities, and community engagement initiatives. Assist with event planning, participant registrations, communications, venue arrangements, record keeping, and post-event administration.
• Finance Support: Provide administrative support to ensure expense & mileage claims are submitted on time. Monitor petty cash and credit card expenditure to ensure all receipts are received and coded correctly. Receive and process cash receipts from the group’s cafes and retail outlets, ensuring accurate records are maintained.
• Health & Safety Support
• Undertake basic health and safety monitoring checks as required and contribute to maintaining a safe working environment.
• Additional Expectations
• Maintain confidentiality and adhere to data protection requirements when handling sensitive information.
• Communicate effectively with colleagues, customers, and external stakeholders.
• Contribute to the continuous improvement of administrative systems, processes, and procedures.
• Ensure compliance with organisational policies, procedures, and quality standards.
• Other Duties
• Comply with the organisation's Health & Safety Policy and all other relevant policies and procedures.
• Be responsible for the safe use and basic maintenance of equipment used within the role.
• Prioritise workload effectively, work to deadlines, and use initiative to complete tasks efficiently.
• Undertake any other reasonable duties as requested by the line manager.

Knowledge and Experience

• Proven office experience with strong organisational skills and attention to detail
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint), and basic data entry techniques.
• Prior administrative experience demonstrating excellent clerical skills and quick adaptation to new tasks
• Strong phone etiquette with the ability to communicate clearly and professionally in all interactions
• Ability to type efficiently while maintaining accuracy for document creation and data entry
• Understanding of health & safety and its application in work practices.
• Able to adapt communication style to suit different audiences and situations.
• Able to adapt quickly to changing priorities and work effectively across a variety of tasks and teams.

For further information about this role, please download the job description and person specification from our website. For any queries about the position, please email [email protected].

Closing date: Friday 6th November 2026

Interviews: TBC

To apply for this role, please send a CV and covering letter explaining why you feel you would be suitable and how you meet the requirements of the person specification to [email protected]

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We therefore encourage applicants to apply early if you wish to be considered for this post.

Pay: £24,860.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person