Administrator GP Suregery

Job Summary

Summary

Sutterton Surgery are looking for a highly organised, proactive and reliable Administrator to support our Practice Manager in this newly created role.

Working closely with the Practice Manager, you will provide administrative support, helping the practice run efficiently and maintain high standards of compliance.

This role would suit someone who enjoys staying organised, managing deadlines, following up outstanding tasks and taking initiative.

Key Responsibilities

• Providing administrative support to the Practice Manager.
• Supporting practice reporting, QOF and audits.
• Monitoring governance, compliance and training requirements.
• Organising meetings, taking minutes and following up actions.
• Maintaining policies, records, trackers and key deadlines.
• Supporting CQC compliance, risk management and incident administration.
• Assisting with patient complaints and correspondence.
• Supporting staff induction and administrative processes.
• Identifying ways to improve efficiency and organisation within the practice.

You will also receive training in basic reception duties and selected medical secretarial tasks, including appropriate two-week-wait (2WW) referrals, to provide additional cover when required.

About You

We are looking for someone who is:

• Highly organised, proactive and reliable.
• Confident managing deadlines and multiple priorities.
• Detail-oriented with strong administrative and IT skills.
• A confident communicator who can follow up outstanding tasks.
• Professional, discreet and comfortable handling confidential information.
• Able to work independently and as part of a team.
• Flexible and willing to learn new skills.

Previous experience in general practice, primary care, the NHS or healthcare administration is desirable but not essential. Strong administrative experience is important, and training will be provided for the right candidate.

What We Offer

• A newly created role with the opportunity to make it your own.
• Full training and ongoing support.
• Opportunities to develop skills in governance, reception and medical secretarial work.
• A supportive working environment.
• Company pension.
• On-site parking.

If you are organised, dependable and enjoy keeping things running smoothly, we would love to hear from you.

Experience required:

• Administration: 5 years (required)
• GP surgery: 1 year (preferred)

Work location: In person

Skills

• Proven office experience with strong organisational skills.
• Previous administrative experience in a healthcare or similar setting is desirable.
• Excellent communication skills, both written and verbal.
• Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook).
• Ability to prioritise tasks effectively whilst maintaining attention to detail.
• Discreet with sensitive information and committed to maintaining confidentiality.
• Friendly demeanour with a professional attitude towards patients and colleagues.

Pay: From £12.79 per hour

Expected hours: 25.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Experience:

• GP surgery: 1 year (preferred)

Work Location: In person