Administrator Officer – Planner/Scheduler

About Us

Williams Electrical Service Pty Ltd is based in Balcatta, WA. With long term customers and our reputation in providing great customer service, safe and high-quality electrical project delivery and maintenance services, we are a company with a 70-year strong history and solid foundation.

Williams Electrical Service Pty Ltd recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages, and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.

About the Role

We are seeking a dynamic and enthusiastic person to work as part of our service team.

You will be responsible for deployment & supporting the day-to-day activities of a team of electrical tradespeople, subcontractors and customers with a focus on coordinating and scheduling.

You will enjoy providing great customer service and be able to prioritise and schedule all related activities in a timely manner. You will raise, record and issue purchase orders and process & publish invoices as required. Reporting to the Admin Coordination Lead you will demonstrate a clear desire to meet and exceed customer expectations.

You will be the organisational link between the office, electricians, clients, builders, contractors and other stakeholders, ensuring everyone has the information and resources they need to keep jobs moving.

Key Responsibilities

• Coordinate daily scheduling of tradespeople, ensuring labour, equipment and materials are aligned with customer requirements.
• Manage incoming work requests and prioritise jobs based on urgency, customer needs and resource availability.
• Monitor job progress and schedules, making adjustments to ensure efficient and timely service delivery.
• Maintain strong customer and stakeholder communication, providing accurate updates and ensuring service expectations and KPIs are met.
• Maintain accurate systems, reporting and documentation, including job records, work completion, invoicing and general administration.
• Support continuous improvement and financial processes, including purchase orders, workload balancing, productivity and cost-efficiency initiatives.

About You

We’re looking for an organised and proactive coordinator who thrives in a fast-paced environment and enjoys keeping people, jobs and priorities moving.

• Experience in a busy scheduling, coordination or service-based environment, ideally within a trades or operational setting.
• Highly organised with excellent attention to detail, strong time management and the ability to manage competing priorities.
• A confident and professional communicator who can build positive relationships with tradespeople, clients, builders, contractors and internal teams.
• Proactive and solutions-focused, with strong problem-solving skills and the ability to anticipate issues and respond calmly when priorities change.
• Strong computer literacy, including Microsoft Office, email, data entry and ERP/scheduling or job management systems.
• Self-motivated and able to work independently while contributing positively as part of a team.
• Flexible, adaptable and reliable, with a practical approach to getting the job done.
• Current WA Driver’s Licence and a commitment to maintaining confidentiality and handling information professionally.

Benefits of Working With Us

We value integrity, humility, and the empowerment of our people. We recognise achievement and strive for a healthy life balance that enables genuine enjoyment in the workplace.

●     **Health & Wellbeing:**Wellbeing Day, EAP (Employee Assistance Program), and ability to purchase extra leave and a focus on work-life balance.

●     **Rewards & Perks:**Employee discounts via our EH platform and an AFL footy tipping competition with EH points to spend.

●     **Community and Team Building:**Quarterly Company Breakfasts

Apply Now

If you are an experienced administrator, scheduler or coordinator looking for a full-time opportunity within the commercial electrical industry, please submit your resume through SEEK.

Applications will be treated confidentially.

We are an equal opportunity employer.