Administrator: Sales Order Processing

We're looking for a Sales Order Processing Administrator to join our Operations team, playing a crucial role in ensuring customer orders move smoothly from receipt through to manufacture, shipment and invoicing.

This is far more than a traditional administration role. You'll become a central point of contact between customers, engineering, projects, manufacturing and stores teams, helping to ensure orders are processed accurately, production schedules are maintained and customers receive an exceptional experience throughout their journey with us.

If you enjoy working in a fast-paced manufacturing/ engineering environment where no two days are the same, we'd love to hear from you.

What You'll Be Doing

As part of our Operations team, you will:

• Process customer orders accurately from receipt through to final invoice.
• Raise and manage production orders using SAP.
• Coordinate engineering Bill of Materials (BOM) releases.
• Manage internal order documentation and workflow processes.
• Monitor and process component stock returns.
• Communicate directly with customers regarding order acknowledgements, documentation and delivery schedules.
• Work closely with Project Managers to monitor progress throughout the lifecycle of each order.
• Support customer pre-acceptance activities and shipment planning.
• Coordinate shipping arrangements and associated documentation.
• Help ensure customer deliveries are completed on time and to the highest standard.

What We're Looking For

• Previous experience within a manufacturing/engineering order processing or operations support role.
• Strong IT skills, including Microsoft Office and ERP systems such as SAP.
• Excellent organisational skills and exceptional attention to detail.
• The ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• A proactive and customer-focused approach.

At VA Technology you'll be joining a supportive team within a growing business where your contribution has a direct impact on operational success. You'll gain exposure to multiple areas of the business, work with a wide range of stakeholders and develop valuable skills within a high tech engineering environment. You will benefit from:

• 33 days holiday (increases with service)
• Life assurance scheme
• Pension scheme
• Sick pay scheme
• Annual salary reviews
• Company socials

Pay: £28,000.00-£34,000.00 per year

Work authorisation:

• United Kingdom (required)

Location:

• Telford, Shropshire (preferred)

Work Location: In person