Administrator, ServiceNow

About the Company:

Consilio s consulting and services teams assist legal departments of multinational corporations and their outside counsel to respond to legal matters, reduce legal spending, minimize risks and operate more efficiently. Whether we are supporting clients with our eDiscovery, document review or legal consulting services, we pride ourselves in delivering service excellence around the globe, wherever it matters to our clients.

We are problem solvers. Our knowledge and best practices have been forged from engagements on thousands of matters with hundreds of clients, all around the world. That knowledge also fuels our own technological innovation in order to provide clients with greater leverage to solve challenges at lower cost, with lower risk and in less time.

Role Summary:

The ServiceNow Access Licensing Administrator is responsible for managing user access, roles, groups, and licensing within the organizations ServiceNow platform. This role ensures users receive appropriate access to perform their job functions while maintaining compliance with security, governance, and licensing requirements.

The administrator serves as the primary steward for ServiceNow user provisioning and role management, ensuring users are not over-provisioned, elevated licenses are controlled, and access aligns with the principle of least privilege. This individual provides regular reporting and proactive communication to leadership regarding license consumption, access risks, and governance opportunities.

Responsibilities

User Access Management

• Administer user accounts within the ServiceNow platform.
• Provision, modify, and deprovision user access based on approved requests.
• Assign appropriate roles and group memberships according to job responsibilities.
• Ensure timely removal of access when users transfer roles or leave the organization.
• Validate that access requests comply with established governance standards.

Role and Group Administration

• Create and maintain ServiceNow groups.
• Ensure groups contain only the roles necessary for users to perform their responsibilities.
• Review and optimize role assignments to prevent over-provisioning.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.