Administrator (Temporary)

We’re a friendly, family‑run independent kitchen retailer based in the B8 area of Birmingham, and we’re looking for a reliable, organised Administrator to join our small team for an immediate start. This is a temporary full‑time, office‑based role where you’ll be a key part of the business, and we’re looking for someone who can hit the ground running, take initiative and keep things moving. There is potential for this to be permanent for the right candidate.

Responsibilities

• General administrative tasks including emails, filing, data entry and record‑keeping
• Booking and scheduling kitchen fitters for clients
• Basic bookkeeping (no VAT responsibilities)
• Handling customer enquiries, taking orders and making outbound calls when needed
• Using Office 365 confidently (Outlook, Excel, Word)
• Supporting the smooth running of the office and helping improve processes
• Taking ownership of tasks and working independently without needing close supervision
• Spotting issues early and solving small problems proactively
• Working independently and managing your own workload

What We’re Looking For

• Reliable, punctual and organised
• Good attention to detail
• Confident working independently
• People focused
• Outgoing, confident personality
• Comfortable speaking with customers over the phone
• Confident welcoming customers into the showroom and creating a positive first impression
• Able to think on your feet and find efficient ways of working
• Forward thinking and proactive - someone who doesn’t wait to be told what to do
• Quick learner who can pick up new systems and processes fast
• Problem solver who can prioritise tasks and keep the office running smoothly

Happy to support a small, down-to-earth family business

Hours - immediate start

• Full‑time, Monday to Friday
• Working hours: 9:00am to 5:30pm
• Every other Saturday, with the option for a half‑day depending on workload
• Flexibility with working hours where needed

Application Requirement

Please upload your CV and a supporting statement. Applications without a supporting statement will not be considered.

Your supporting statement should briefly explain:

• why you are suitable for this role
• examples of when you have taken initiative
• your experience working independently
• your confidence welcoming customers into a showroom environment

Pay: From £12.71 per hour

Work Location: In person