Administrator/Coordinator

Position Summary

We are seeking a professional, organized, and customer service–oriented Adminstrator and Resident Service Coordinator to join our team. This role is responsible for the day-to-day administration of the management office while providing exceptional service to residents and supporting the Property Managers.

The ideal candidate is highly organized, thrives in a fast-paced environment, and can effectively manage multiple priorities while maintaining professionalism. Previous property management experience is an asset; however, training will be provided to the successful candidate.

Office Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.

Key Responsibilities

• Provide administrative support to the Property Managers.
• Deliver exceptional customer service to residents and visitors.
• Respond to phone calls, emails, and written inquiries.
• Prepare building notices, correspondence, and other documentation.
• Coordinate resident move-ins and move-outs.
• Maintain accurate tenant files, databases, parking assignments, locker rentals, and other property records.
• Perform data entry and general office administration.
• Maintain a clean, organized, and professional office environment.
• Ensure compliance with the Residential Tenancies Act (RTA), AODA, Human Rights legislation, and company policies.
• Assist with additional administrative duties as assigned.

Qualifications & Skills

• Previous administrative experience, preferably in residential property management.
• Strong knowledge of the Residential Tenancies Act (RTA).
• Understanding of AODA requirements and the Ontario Human Rights Code.
• Basic understanding of residential building maintenance and repairs.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong customer service, communication, and conflict resolution skills.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Ability to work independently and as part of a team.

Compensation

• Salary: $44,000 per year
• On-site parking provided

Please note: Health benefits are not offered with this position.

Job Type: Full-time

Pay: $44,000.00 per year

Benefits:

• On-site parking

Application question(s):

• Ability to mutlitask in a fast paced enviroment?
• Ability to stay focused and organized in a fast paced, noisy enviroment?
• Ability to follow multi-step directions and complete tasks accurately.

Experience:

• Office Administration: 2 years (required)

Language:

• English (required)

Work Location: In person