Administrator/Marketing

Key Responsibilities:

• Administrative Support:

  - Organize and maintain office files and records, ensuring accuracy and confidentiality.

  - Prepare and manage correspondence, reports, and documents.

  - Schedule appointments and manage calendar obligations for tours and shop events.

  - Assist in inventory management by recording and tracking stock levels.

• Customer Service:

  - Serve as the point of contact for customer inquiries, both in-person and over the phone/email.

  - Provide detailed information about bike tours, rental services, and shop products.

  - Handle customer reservations for bike tours and rental services, ensuring accurate documentation.

• Financial Duties:

  - Process transactions, including cash handling, credit card payments, and maintaining daily cash reports.

  - Assist in billing, invoicing, and maintaining financial records.

• Support to Management:

  - Assist in the planning and execution of promotional events and marketing activities.

  - Coordinate logistics for bike tours, including travel arrangements, accommodations, and itinerary confirmations.

  - Aid in managing the social media presence and website updates as needed.

Qualifications:

  - Proven experience in an administrative or marketing role, preferably in the retail or tourism industry.

  - Strong organizational and time management skills with the ability to multitask.

  - Excellent verbal and written communication skills, in Indonesian and English

  - Proficiency in Microsoft Office Suite and familiarity with office management software.

  - Basic knowledge of bookkeeping or accounting procedures.

  - Problem-solving orientation with attention to detail and accuracy.

• Manage daily office tasks including answering phones, responding to emails, and greeting visitors.
• Schedule and coordinate meetings, appointments, and travel arrangements for team members.
• Maintain organized records, files, and documents related to tours, clients, and suppliers.
• Support the coordination of tour logistics and marketing activities as needed.
• Handle billing, invoicing, and basic bookkeeping tasks.
• Communicate with clients, partners, and vendors to provide information and resolve inquiries.
• Maintain office supplies and equipment, ensuring efficient operation.
• Collaborate with team members to facilitate smooth internal communication and workflow.

QUALIFICATIONS:

• Experience as a secretary, administrative assistant, or similar role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in office software such as Microsoft Office
• Attention to detail and problem-solving skills.
• Familiarity with the tour or outdoor adventure industry is a plus.
• Ability to work independently and as part of a team.
• Friendly and professional demeanor.
• Fluency in English

SALARY RANGE:

·       Rp 200,000 to Rp 300,000 / day, according to experience and responsibilities

HOW TO APPLY:

Urgent recruitment, interviews could start before 30 September.

Interested candidates can send their CV with a photo at [email protected].

Short-listed candidates will be contacted for a phone interview.