Administrator/Receptionist

Job Title: Administrator/Receptionist

Location: Radcliffe Health Centre Radcliffe M26 2SP

Hours: Full Time

Reference: 91753

What you’ll be responsible for:

· Acting as an initial point of contact dealing with telephone enquiries from external agencies, service users or their relatives and other members of staff in a professional and sensitive manner, communicating messages where necessary without delay to the appropriate individual.· Processing incoming and outgoing correspondence and distribute accordingly without delay, in accordance with Trust policies and procedures.· Organising and book meetings and other events (such as training sessions, conferences etc) as requested, liaising with the key stakeholders to ensure that their needs are met.· Attending meetings and take minutes if requested in an accurate and concise manner ensuring they are typed, distributed, and stored in accordance with group Terms of Reference and Trust policies and procedures.· Providing a full range of administrative duties including the typing/inputting of letters, service user assessments, case notes and general information using a full range of Microsoft Office software whilst responding to requests and meeting tight deadlines to ensure the needs of the service are met.· Responsive administrative support to the multi-disciplinary team, for example, collating information packs and training materials.· Arranging appointments, maintaining diary systems, and distributing essential information in a timely manner.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Outstanding communication skills
• Advanced keyboard skills
• Confident use of telephone and email systems

· Ability to communicate clearly and professionally with patients.

· Ability to follow local procedures for patient identification, confidentiality, stock control, and the safe distribution of masks and replacement parts.

· Previous NHS administrative or patient-facing experience.

· Telephone manner.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Pay: £12.71 per hour

Work Location: In person