Administrator/Receptionist

True Physio is looking for a passionate part-time (2 days a week, Thursday-Friday) Receptionist to join our growing clinical team at our Crewe clinic. Someone who can energise and integrate with our reception team across the business.

We prioritise quality over quantity. Our goal? To help a million people relieve their pain—and we want someone just as dedicated to join us.

This not just a reception role; with additional administrative and clinic management duties key to the role.

Key Responsibilities:

• Maintaining an effective diary system through the accurate and timely booking of client appointments.
• Handling and accurate recording of cash and card payments.
• Contribution to the Reception team in the maintenance of a safe, clean and presentable environment that supports the business and provides excellent customer service to all stakeholders. Ensuring the visitors areas and provision of support to therapists in ensuring the cleanliness clinic rooms and laundry.
• Greeting visitors to the clinic in a professional, courteous manner and offering refreshments.
• Efficiently receiving and filtering incoming calls, managing queries in a professional manner and accurately forwarding messages left to colleagues.
• Helping with medical legal, private health insurance, and occupational health referral billing, booking and management
• Covering sickness, absence and heavy workload within the reception and extended administration Team may occasionally be required
• Ensuring the clinic is kept presentable and clean
• Any other ad hoc tasks deemed necessary for the smooth running of the reception desk, as directed by admin or clinical manager.

Key Skills:

Sales experience, Customer service skills, Computer literate

Aptitude:

Flexible, Great team motivator/leader, Outgoing and vibrant, Interest in health and well being

Qualifications:

A-C GCSE in Maths, English & Science

Job Types:

Contract, Permanent

Benefits:

Company Pension

Employee Discount

On-site Parking

Store Discounts

Schedule:

8 Hour Shift

2 Day a week.

Daytime Thursday and Friday

Overtime and holiday cover available

Pay:

£26,500 (37.5 hours) pro-rata to number of weekly hours

Job Types: Part-time, Contract, Permanent

Pay: £10,600.00 per year

Expected hours: 15.0 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person