Administrator/Receptionist

Job Overview
We are seeking a professional and organised Administrator/Receptionist to join our team. This role involves providing excellent customer service, managing administrative tasks, and ensuring the smooth operation of the front desk. The successful candidate will be responsible for handling incoming calls, maintaining records, and supporting daily office functions. Prior office experience and strong computer skills are essential to excel in this position. This is an excellent opportunity for someone looking to develop their administrative career within a dynamic and fast paced environment.

Key Tasks:

Reception & Front Desk

• Greet and welcome visitors, directing them to the right person or department.
• Answer, screen and forward incoming phone calls professionally, taking accurate messages.
• Manage visitor sign-in’s, issue passes and maintain security.
• Conduct weekly fire bell testing and create monthly fire registers for signing in/out.
• Liaise with canteen to organise breakfast/lunch for visitors.
• Organise accommodation for visitors.
• Maintain all office stationery and print works.
• Arrange call outs for any photocopier issues.
• Handle outgoing franked mail.

Administrative Support

• Copying, scanning and collating weekly timesheets for Rental Department.
• Filing, scanning, archiving and maintaining machine files.
• Updating and recording inspections carried out for hook blocks and ropes.
• Completing driving licence checks.
• Maintaining FORS records for Service Department.
• General administrative duties for all departments including booking accommodation and flights.
• Filing and archiving any hard copy files for all departments.

Key Skills:

• Excellent communication and interpersonal skills, able to remain patient and polite under pressure.
• Strong organisational and multi-tasking skills.
• Strong attention to detail.
• Able to work independently and as part of a team.
• Able to adapt and be flexible to meet the needs of the business
• Previous office or administrative experience is essential
• Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)

Behaviours:

• Honest
• Courteous
• Professional
• Reliable and Accountable

Working Hours:

Mon - Fri

9am - 5pm

The above list is not an exhaustive list of duties.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension
• On-site parking
• Private medical insurance

Experience:

• Office Administration and Reception: 5 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person