ADMIN/RECEPTIONIST

About the role

The Receptionist is responsible for providing a professional, welcoming, and efficient front-desk experience for clients, visitors, and employees. The role involves managing incoming calls and inquiries, greeting visitors, coordinating appointments, handling administrative tasks, and supporting the smooth day-to-day operations of the office.

Key responsibilities

• Greet and welcome clients, visitors, and guests in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls and messages.
• Manage the reception area and ensure it is clean, organized, and presentable.
• Schedule and coordinate appointments, meetings, and visitor arrivals.
• Receive, sort, and distribute mail, packages, and other correspondence.
• Respond to inquiries and provide accurate information about the company's services and procedures.
• Maintain visitor logs, appointment records, and other front-desk documentation.
• Assist with basic administrative and clerical tasks, including filing, encoding, photocopying, scanning, and data entry.
• Coordinate with different departments to address client and visitor requests.
• Monitor office supplies and inform management when replenishment is needed.

About you

• High school diploma or equivalent; college education is an advantage.
• Previous experience as a receptionist, front-desk officer, customer service representative, or in a similar administrative role is preferred.
• Excellent verbal and written communication skills.
• Professional, friendly, and customer-service-oriented personality.
• Good organizational and time-management skills.
• Ability to multitask and prioritize responsibilities effectively.
• Basic computer skills, including Microsoft Office or Google Workspace.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.