Admin/Receptionist

Job Summary

We are seeking a well-organised, professional, and customer-focused Admin/Receptionist to manage the front desk while providing administrative and executive support to ensure the smooth day-to-day running of the organisation.

The successful candidate will serve as the first point of contact for visitors and callers while handling office administration, correspondence, documentation, scheduling, and other support duties assigned by management.

Key ResponsibilitiesReception and Front Desk Management

• Welcome visitors, clients, and business associates professionally and direct them to the appropriate personnel.
• Answer and direct incoming calls, take messages, and respond to general enquiries.
• Manage visitor registration and ensure compliance with the company's visitor procedures.
• Receive, sort, and distribute incoming mail, deliveries, and official correspondence.
• Keep the reception area neat, organised, and presentable at all times.
• Schedule appointments and coordinate meeting arrangements.

Administrative Support

• Provide general administrative support to management and other departments.
• Prepare, format, file, and maintain documents, reports, letters, and other official records.
• Manage office supplies, monitor inventory, and coordinate replenishment when necessary.
• Maintain accurate filing systems, databases, and administrative records.
• Assist with travel arrangements, meeting logistics, and other office coordination activities.
• Follow up on assigned tasks and ensure timely completion of administrative requests.

Executive Support

• Manage calendars, schedule meetings, and coordinate appointments for designated executives.
• Prepare meeting agendas, take minutes where required, and track action points.
• Handle correspondence and communicate with internal and external stakeholders on behalf of management when authorised.
• Maintain the confidentiality of sensitive company information and executive records.
• Support management with reports, presentations, and other assigned administrative tasks.

General Office Coordination

• Liaise with vendors, service providers, and other stakeholders on routine administrative matters.
• Ensure office facilities and shared spaces are properly maintained and report maintenance needs promptly.
• Support internal communication and coordination across departments.
• Perform other administrative and reception duties as assigned by management.

Requirements and Qualifications

• A minimum of an OND or HND/Bachelor's degree in Business Administration, Office Management, or a related field.
• 2–4 years of relevant experience in reception, administration, office coordination, or executive support.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Strong organisational, multitasking, and time-management abilities.
• Professional appearance, courteous manner, and a customer-service-oriented attitude.
• Good attention to detail and the ability to manage multiple responsibilities effectively.
• High level of discretion and ability to handle confidential information.
• Ability to work independently and take initiative.

Key Competencies

• Front desk and visitor management
• Administrative and executive support
• Professional communication and customer service
• Planning, organisation, and coordination
• Confidentiality and discretion
• Problem-solving and attention to detail
• Time management and prioritisation

Work Location: In person