Adminstration Assistant

We’re looking for an organised, friendly and switched-on Admin Assistant to join our growing team at DG Plumbing & Heating.

We’re a busy plumbing, heating and renewables company based in Inverness, covering work throughout the Highlands. As the business continues to grow, we’re looking for someone who can become a key part of our office team and help keep everything running smoothly behind the scenes.

This isn’t a role where you’ll be doing the same thing all day. You’ll be dealing with customers, organising engineers, keeping on top of jobs and helping the directors with the day-to-day running of a busy trade business.

What you'll be doing

• Answering calls and dealing with customer enquiries
• Booking appointments and organising engineers’ diaries
• Keeping customers updated on their jobs
• Managing emails and general correspondence
• Preparing and sending quotations and invoices
• Updating job records and customer information
• Ordering materials and liaising with suppliers
• Assisting with tenders, accreditations and company paperwork
• General office administration
• Supporting the directors and wider team

Who we're looking for

You’ll need to be someone who is organised, reliable and comfortable taking initiative.

We’d love to hear from you if you:

• Have previous administration or office experience
• Are confident speaking to customers on the phone
• Have good computer and Microsoft Office skills
• Have excellent attention to detail
• Can prioritise your own workload
• Are comfortable working in a busy environment
• Have a positive, friendly approach
• Enjoy being part of a close team

Experience within plumbing, heating, construction or another trade business would be beneficial, but isn't essential.

Hours & Pay

25 hours per week
£14.00 per hour
Approx. £18,200 per year

There is flexibility around the working pattern, which can be discussed with the successful applicant.

Why join us?

DG Plumbing & Heating has grown considerably over the last few years, and we're continuing to expand across plumbing, heating, commercial work and renewable energy.

You'll be joining a close-knit team where your role will genuinely make a difference to how the business operates.

We offer:

• Permanent employment
• 25 hours per week
• Flexible working hours
• £14.00 per hour
• Company pension
• Holiday entitlement
• Supportive team environment
• Varied workload
• Opportunity for the role to develop as the company continues to grow

DG Plumbing & Heating – Heating the Highlands

If this sounds like the right role for you, we'd love to hear from you.

Please apply with your CV and a short introduction about yourself, including why you think you'd be a good fit for our team.

Pay: From £14.00 per hour

Expected hours: 25.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person