Adminstration Front Office Staff

About the role

This role involves overseeing patient registration processes, managing clinic communications, and serving as an information hub for patients regarding treatments, products, and promotions.

Key responsibilities

• Oversee patient registration processes
• Respond to WhatsApp inquiries from the Clinic Administrator
• Manage incoming and outgoing calls and messages efficiently
• Address patient complaints via WhatsApp, telephone, or in-person at the clinic
• Serve as the information hub for treatments, products, and ongoing promotions for patients

About you

• Minimum of one (1) year of administrative experience, preferably in a clinical setting
• Proficient in Microsoft Office, particularly Word and Excel
• Capable of preparing financial reports
• Honest, detail-oriented, and accountable for assigned tasks
• Willing to work in shifts
• Proficient in English communication