Adminstrator

Job Overview

We are looking for a highly organised, reliable and proactive Administrator to join our team.

This is a varied office-based role, providing essential administrative support to ensure the smooth running of our day-to-day operations. The successful candidate will be comfortable working in a busy environment, managing multiple tasks and maintaining accurate records, while providing a professional and helpful service to customers, suppliers and colleagues.

The role would suit someone with previous office administration experience, excellent attention to detail and a positive, can-do attitude.

Key Responsibilities

The role will include, but is not limited to, the following duties:

General Administration & Customer Service

• Answer incoming telephone calls professionally and assist customers, suppliers and colleagues with their enquiries.
• Manage emails and general office correspondence.
• Prepare and send customer reminders and other communications.
• Carry out general clerical duties, including photocopying, scanning, filing and document processing.
• Maintain accurate and up-to-date records, databases and filing systems.
• Order and maintain office supplies as required.

Operational & Engineer Administration

• Maintain and update company vehicle records.
• Manage equipment calibration records and ensure information is kept up to date.
• Collate, check and file job paperwork and relevant documentation.
• Save and maintain engineer timesheets and associated records.
• Maintain staff training records and relevant certificates.
• Assist with the organisation and processing of operational paperwork.

Accounts & Office Support

• Process supplier invoices accurately and efficiently.
• Check supplier statements and help identify any discrepancies.
• Use Microsoft Office applications, Excel and Sage to maintain records and support administrative processes.
• Assist with other general office and ad hoc duties as required.

Skills & Experience

The successful candidate will ideally have:

• Previous experience in an office administration role.
• Strong organisational skills and excellent attention to detail.
• Good IT skills, including proficiency in Microsoft Word, Excel and Outlook.
• Experience using Sage would be an advantage.
• Excellent telephone manner and clear written and verbal communication skills.
• Good typing skills and the ability to enter information accurately.
• The ability to prioritise workloads, manage multiple tasks and meet deadlines.
• A methodical and organised approach to record-keeping.
• A flexible, positive attitude and the ability to work independently as well as part of a team.
• A willingness to learn new systems and take on additional responsibilities when required.

What We're Looking For

We are looking for someone who takes pride in their work, is dependable and enjoys keeping things organised. You should be confident communicating with customers and colleagues, comfortable working in a busy office and able to use your initiative to ensure tasks are completed accurately and on time.

This is an excellent opportunity for someone looking to become an important part of a team and contribute to the efficient running of the business.

Hours of Work

• Standard hours: Monday to Friday, 9:00am–5:00pm, with a one-hour lunch break.
• Flexibility: On occasion, an 8:00am start will be required to provide cover.
• Alternative working pattern: We are happy to consider a four-day working week; however, the daily working hours are fixed and cannot be adjusted.

We are open to discussing a four-day working arrangement with the right candidate, provided the business's operational requirements can be met.

Pay: £23,660.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person