Admission Counsellor

Admission Counsellor – School

Location: Hyderabad, Telangana
Employment Type: Full-time
Department: Admissions

Job Summary

We are looking for an enthusiastic and well-spoken Admission Counsellor to join our school admissions team. The candidate will be responsible for handling parent enquiries, counselling prospective parents, explaining the school’s academic programs and facilities, conducting follow-ups, and supporting the admissions process.

Key Responsibilities

• Handle incoming calls, walk-in enquiries and admission enquiries from parents.
• Counsel parents and provide accurate information about the school, curriculum, facilities, fee structure and admission process.
• Understand the requirements of parents and guide them appropriately.
• Schedule and coordinate campus visits for prospective parents.
• Follow up with prospective parents through calls and messages.
• Maintain proper records of enquiries, follow-ups and admissions.
• Convert enquiries into school visits and admissions.
• Coordinate with the academic and administration teams during the admission process.
• Achieve monthly admission and enquiry-conversion targets.
• Maintain a professional and welcoming approach while interacting with parents.
• Handle parent queries and resolve them or coordinate with the concerned department.
• Prepare regular reports on enquiries, follow-ups and admissions.

Eligibility

• Qualification: Intermediate / Any Degree
• Experience: 1–3 years in admissions, counselling, telecalling, customer service or sales preferred.
• Freshers with excellent communication skills may also apply.
• Excellent English communication skills are mandatory.
• Good interpersonal and convincing skills.
• Should be confident, presentable and comfortable speaking with parents.
• Basic computer knowledge and familiarity with MS Office/CRM is preferred.

Preferred Skills

• Parent counselling
• Communication skills
• Lead conversion
• Follow-up skills
• Customer handling
• Sales and target orientation
• Good telephone etiquette

Job Type: Full-time

Pay: ₹15,476.59 - ₹25,846.33 per month

Benefits:

• Provident Fund

Work Location: In person