Admissions & Training Head

Job highlights

• Graduate with 1-3 years experience in admissions counselling, onboarding, CRM or event coordination, fluent in Gujarati and Hindi, skilled in Google Sheets and Zoom
• Manage associate registrations, onboarding, site tours, training sessions, event coordination, and reporting

Job Title: Admissions & Operations Officer

Company: Shivanta Sales and Marketing Pvt. Ltd.

Location: Halol, Gujarat
Openings: 2
Job Type: Full-time
Experience: 13 Years

About the Role

The Admissions & Operations Officer owns an associate's complete 0-to-1 journey at Shivanta: from the first intro event registration, through paperwork and site training, to full onboarding and activation on the Shivanta app. You will be the first face of Shivanta for every new associate at the site.

Key Responsibilities

Registration & Onboarding

• Handle intro event registrations, confirmations and follow-ups in coordination with the calling admins (calls and WhatsApp)
• Collect, verify and maintain all associate documentation: registration forms, KYC and agreements
• Take every associate from paperwork to app onboarding, including app demo and first-use support until their code is live
• Keep registration and onboarding records accurate and updated daily, including duplicate checks

Site Tours & Training

• Conduct site tours for new associates and their guests, explaining the project, amenities and layout
• Manage registrations, reminders and attendance for site training, app training and further training events
• Support Team Leaders in conducting training sessions and app demos

Reporting

• Share a weekly report covering registrations, onboarding completed, pending documents and event attendance

Events & Zoom Coordination

• Coordinate on-site events end to end: setup, registration desk, attendance and post-event thank-you messages
• Ensure all Zoom meetings run on time in coordination with the events coordinator: scheduling, links, reminders and attendance
• Follow up with absentees and associates with pending registrations after every event

Requirements

• Graduate in any discipline
• 1–3 years in admissions counselling, agent/partner onboarding, front office, CRM or event coordination
• Fluent Gujarati and Hindi; working English
• Comfortable with Google Sheets, WhatsApp Business, Zoom and mobile apps
• Organised, process-driven, with strong follow-up discipline
• Presentable, warm and confident in front of groups
• Willing to work weekends, with a weekday off

Good to Have

• Experience in real estate, insurance or education/edtech
• Own two-wheeler
• Resident of Halol, Vadodara or Panchmahal

What Success Looks Like

• All registrations documented within 48 hours of the event
• Zero pending documents at Code Live
• 90%+ of registered associates onboarded on the app within 7 days
• 100% of events and Zoom sessions start on time, with attendance recorded

Who Will Thrive Here

Someone who enjoys guiding people through a process, never lets a follow-up slip, and takes pride in a well-run event. If you have worked as an admissions counsellor, onboarding executive or front-office coordinator, this role is built for you.