Admissions Assistant

About the Role

La Jolla Post-Acute is seeking an organized, detail-oriented, and compassionate Admissions Assistant to support our admissions team. The ideal candidate will assist with coordinating resident admissions, maintaining accurate records, communicating with residents and families, and ensuring a smooth admission process.

Responsibilities

• Assist with coordinating resident admissions and collecting required documentation.
• Communicate with residents, families, hospitals, referral sources, and facility staff regarding admission arrangements.
• Prepare, review, and organize admission packets and related paperwork.
• Ensure admission documents are complete, accurate, and properly maintained.
• Coordinate with nursing, social services, billing, and other departments to support a smooth admission process.
• Answer phone calls, respond to inquiries, and direct questions to the appropriate team members.
• Track pending admissions and follow up on missing documents or required information.
• Maintain confidentiality and protect resident information in accordance with applicable privacy requirements.
• Provide professional and courteous customer service to residents, families, and referral partners.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous experience in healthcare administration, admissions, skilled nursing, or post-acute care preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Basic computer skills and familiarity with Microsoft Office or similar applications.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Ability to handle confidential information professionally.
• Willingness to work a full-time schedule, including weekends when needed.

Preferred Experience

• Familiarity with skilled nursing facility (SNF) or post-acute care operations.
• Experience with admissions documentation, resident intake, or patient registration.
• Experience communicating with hospitals, discharge planners, case managers, residents, and families.

Why Join La Jolla Post-Acute?

Join a healthcare team dedicated to supporting residents and their families throughout the post-acute care journey. As an Admissions Assistant, you will play an important role in helping residents transition into our facility while supporting the daily operations of the admissions team.

Apply Today

If you are organized, dependable, and passionate about helping others, we encourage you to apply for the Admissions Assistant position at La Jolla Post-Acute.

La Jolla Post-Acute is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.