Admissions Assistant (Non Nurse) Concierge

Live the Mission:

• Required: Experience with electronic referral process to a Skilled Nursing Facility
• Clinical understanding of medical terminology
• Knowledgeable of various insurances (Medicare, Medicaid, private insurance)
• Familiar with the professional medical community
• Clinical experience strongly preferred
• Potential for Full Time
• Weekend rotation as needed

Position Summary:
The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements:

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements:

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions:

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer