Admissions Coordinator

Job Overview

We are seeking a dynamic and organized Admissions Coordinator to join our male residential facility team! In this vital role, you will serve as the first point of contact for prospective clients, guiding them through the admissions process with enthusiasm and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth patient intake and efficient management of all administrative tasks related to patient admissions. If you thrive in a fast-paced setting and are passionate about providing exceptional customer service, this opportunity is perfect for you!

Duties

• Greet and assist clients, visitors, and probation, parole and law enforcement with a friendly and professional demeanor
• Manage clients pre-admission screening intake by collecting accurate personal, insurance, and medical information using patient management software and electronic health records (EHR) systems
• Verify insurance coverage, obtain necessary authorizations, and explain health regulation policies to patients clearly and transparently
• Schedule appointments, follow-up visits, and coordinate with medical staff to ensure seamless patient flow
• Maintain strict confidentiality of patient information in compliance with privacy laws and health regulations
• Respond promptly to phone inquiries, providing detailed information about services and guiding patients through the admission process
• Support medical administrative functions such as data entry, document processing, and maintaining organized records

Requirements

• Proven experience working in a medical office or healthcare environment, preferably with substance use
• Strong knowledge of health regulation policies, health insurance procedures, and confidentiality standards
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with patient management software or EMR/EHR systems
• Excellent customer service skills with the ability to communicate effectively via phone and client interactions
• Familiarity with medical terminology and electronic health records (EHR) management practices
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a busy office setting
• Prior office experience in healthcare or dental offices is highly desirable

Join us as an Admissions Coordinator and be part of a dedicated team committed to delivering compassionate care while streamlining the patient experience. Your energetic attitude combined with your attention to detail will make a meaningful difference in our patients’ journey from inquiry to admission!

Pay: $25.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person