Admissions Coordinator

We are now seeking an organised, efficient and enthusiastic Admissions Coordinator to join the team at our community hub in New Lynn. This full-time permanent position operates Monday to Friday and plays an important role in supporting the Assessment and Admissions team to deliver a high-quality, responsive and welcoming service to all stakeholders. The role provides coordination and administrative support across the service, including triage cover and ensuring the smooth organisation of appointments and admissions.

In this role you can be a part of creating a positive first experience for tāngata whai ora and rangatahi (adults/young people seeking wellness) and their whānau (family) as they connect with Odyssey’s services. You’ll provide timely, compassionate support throughout the Assessment and Admissions process, helping appointments and admissions run smoothly and ensuring people and their whānau feel supported as they access the care and services they need.

The ideal applicant will have:

• Ideally a minimum Level 4 Certificate in Health or related field (preferred)
• At least 1 years’ relevant administration experience in a client-facing role in a social services, health, mental health or addictions care setting
• A willingness to embrace the Therapeutic Community (TC) model
• Excellent communication skills and empathy for people experiencing mental health and addiction challenges
• An understanding of Te Tiriti o Waitangi and its relevance to this role
• The ability to evaluate information thoroughly, with high attention to detail
• Proven expertise in using Microsoft Suite applications
• Ability to manage your time and work under pressure to meet deadlines
• Ability to work unsupervised and as part of a team
• A full NZ Drivers Licence
• Knowledge of basic te reo Māori is desirable

In return, we offer:

• A salary between $61,339 to $68,619 depending on skills and experience
• 22 days annual leave / 5 days paid study leave per annum
• The opportunity to work with one of New Zealand’s most experienced addiction treatment providers
• Professional challenges and varied work that supports the community
• A dynamic and supportive team who are passionate about what they do

More about us:

Odyssey has supported thousands of New Zealanders whose lives are affected by alcohol, drug or other addiction challenges. We wholeheartedly believe that everyone living in New Zealand should have the opportunity to live life to the fullest, to feel hopeful about their future and to have meaningful relationships with friends and whānau.

To apply, please send your CV and a cover letter, and complete the additional information questionnaire online. For all enquiries, please contact Michelle in the People and Capabilities team on 021578262

To apply, please send your CV and a cover letter, and complete the additional information questionnaire online. For all enquiries, please contact Michelle in the People and Capabilities team on 021578262

Closing date: Monday, 28 September 2026

Police and Oranga Tamariki clearance checks are also required for this role.

Odyssey is an equal opportunity employer and a smoke free organisation. We celebrate diversity and are committed to creating an inclusive environment for all employees. We particularly encourage applications from Māori and Pacific peoples.

For a copy of the Job Description visit 2026-sep---pd-admissions-coordinator----a&a.pdf