Admissions Coordinator

Description - Schedule and conduct tours for prospective families and

applicants. Share pertinent information regarding this facility, as well

as any other Integritus Healthcare facilities or services that are

appropriate. Obtain any additional information needed from the family to

complete an application. - Acts as the intermediary between the liaisons

and collects referral (clinical and financial) information. Obtains

clinical and financial approval through appropriate channels with

facility leadership within 15-30 minutes and lets the liaison know the

status. - Assures the appropriate facility managers have the appropriate

information to coordinate resident care for new admissions. Coordinate

with rehab, social work, nursing, dietary and other departments as

needed. - Obtains clinical approval from nursing management prior to

admission of the resident. - Assures payor source is clear prior to

admission. Coordinates with the Business Office to assure follow

through. - Completes admission paperwork with the resident and/or

appropriate family member. - Assure OBRA and PASAAR regulations are met

prior to admission. - Notifies all managers of new resident admission

via placing completed face sheet in staff mailboxes to assure all

disciplines greet and evaluate the new resident timely. - Coordinates

customer satisfaction survey efforts with facility leadership and home

office staff. - Acts as a champion for customer service in the

facility. - Helps to develop and maintain a yearly marketing plan based

on facility needs. - Supports the maximization of census through

effective internal marketing efforts. - Engages in the rounding for

outcomes strategy with residents and families in an effort to assess

whether there are unmet needs/desires and to recognize staff for a job

well done. - Assumes any duties that are assigned by the administrator

in order to provide optimal, achievable quality resident care and in

meeting regulatory compliance. - Track referrals in data base weekly.

Give administrator referral information on a monthly basis. - Makes

efforts to recognize employees, educate and train employees, and

promotes employee growth in an effort to increase retention and employee

satisfaction. - Assures a check and balance systems are in place to

identify potential system breakdowns. Examples include: systems to

assure accurate information such as advanced directives and next of kin

from the referral and the medical record and assuring the correct

information is given to My Innerview for customer service efforts. -

Attends mandatory in-services held at the facility in a timely manner. -

Understands and adheres to all safety, infection control, sanitation,

accident, fire, disaster and personnel policies and procedures of the

facility. Promotes a culture of safety. - Discuss any problems, needs or

concerns that arise with the appropriate manager and/or the

administrator. - Understands and upholds the Residents' Bill of Rights

and holds all resident information confidential. - Represents this

facility and the organization in a professional manner. Maintains a

professional appearance and mannerisms according to facility

standards. - Maintains an acceptable level of attendance in accordance

with facility policy. - Displays a polite and courteous manner to all

fellow employees, residents, and visitors. Equal Opportunity Employer

This employer is required to notify all applicants of their rights

pursuant to federal employment laws. For further information, please

review the Know Your Rights notice from the Department of Labor.