Admissions Coordinator

Maria Joseph Continuing Care Community - Danville, PA
Full-Time | Admissions

Maria Joseph Continuing Care Community is seeking an organized, personable, and motivated Admissions Coordinator to join our team. This position plays an important role in guiding prospective residents and families through the admissions process while helping maintain strong relationships with hospitals, physicians, referral sources, and the surrounding community.

The ideal candidate is someone who is comfortable working with families, managing multiple priorities, and coordinating the many details involved in a smooth admission.

Responsibilities

• Coordinate and oversee the admissions process from referral through admission.
• Conduct screenings and assessments of prospective residents.
• Ensure admission documentation is completed accurately and timely.
• Maintain admission, discharge, and referral records.
• Enter new admission information into PointClickCare.
• Prepare and review admission agreements, financial paperwork, and contracts with residents and families.
• Assist families with Medicaid applications and financial assistance information.
• Coordinate resident discharges with Case Management.
• Welcome and support prospective residents and their families throughout the admissions process.
• Greet new residents and families upon admission and help ensure a smooth transition.
• Build and maintain relationships with hospitals, physicians, referral sources, and other community partners.
• Conduct tours and presentations for prospective residents and families.
• Participate in marketing and community outreach activities.
• Collaborate with nursing, administration, and other interdisciplinary team members.
• Assist with regulatory compliance and required notices.

Qualifications

• Bachelor's degree in healthcare administration, social work, or a related field preferred.
• Minimum of 3 years of experience in admissions or a related role preferred.
• Knowledge of senior care regulations and industry best practices.
• Experience with PointClickCare and EMR Link preferred.
• Proficiency with Microsoft 365.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational and time-management skills.
• Ability to work independently while also collaborating effectively with a team.
• Professional, dependable, and able to maintain confidentiality.
• Comfortable communicating with residents, families, healthcare professionals, and the public.

What We're Looking For

We're looking for someone who can combine strong organizational skills with compassion and excellent customer service. Admissions can be an emotional and sometimes overwhelming process for residents and their families, so the ability to communicate clearly, answer questions, and help people feel comfortable is an important part of this role.

Join Maria Joseph Continuing Care Community and help make the transition into our community a positive experience for every resident and family we serve.

Maria Joseph Continuing Care Community is an Equal Opportunity Employer.