Admissions Coordinator

Job Summary

We are seeking a dynamic and detail-oriented Admissions Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for prospective residents, guiding them through the admissions process with professionalism and compassion. Your expertise in Skilled Nursing/Long Term Care procedures, patient management software, and health regulation policies will ensure a seamless experience for all clients. This position offers an exciting opportunity to contribute to a supportive healthcare environment while utilizing your strong organizational and communication skills.

Responsibilities

• Manage incoming inquiries via phone, email, and in-person, providing clear information about services and admission procedures
• Assist residentsts with completing necessary forms and documentation accurately and efficiently
• Coordinate appointments, screenings, and follow-up visits using patient management software and electronic health records (EHR) systems
• Verify insurance coverage, explain health insurance policies, and assist with billing inquiries in compliance with health regulation policies
• Maintain patient confidentiality at all times in accordance with HIPAA regulations and organizational standards
• Support medical administrative tasks such as data entry, appointment scheduling, and record keeping using Microsoft Office tools and EMR/EHR systems
• Collaborate with medical and nursing staff to ensure smooth patient flow from initial contact through admission process

Qualifications

• Prior experience working in a healthcare setting is highly preferred
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) is essential
• Knowledge of health regulation policies, including HIPAA compliance and health insurance procedures
• Experience with patient management software, EMR/EHR systems, and electronic health records management is required
• Strong understanding of medical terminology and medical administrative support functions
• Excellent customer service skills with the ability to communicate effectively via phone and client interactions
• Ability to maintain resident confidentiality diligently while managing sensitive information
• Demonstrated organizational skills including typing accuracy and attention to detail
• Office experience supporting administrative workflows in a healthcare environment is advantageous

Join us to make a meaningful impact by helping patients navigate their healthcare journey smoothly. We value energetic professionals who thrive in fast-paced environments and are committed to delivering exceptional service every day!

Pay: $26.52 - $31.93 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person