Admissions Executive: Japanese Speaking

Role Purpose

To support the growth of student enrollment at MIS, we are seeking Admissions Executive with strong language capabilities to support Japanese-speaking market.

These roles will work closely with the Admissions Manager to support recruitment activities, manage agent relationships, and deliver a smooth end-to-end admissions experience—from initial inquiry through enrollment.

Language Requirements

We welcome candidates from the following profiles:

• Full working rights in Thailand/Local with fluency in Japanese and English

Key Responsibilities

1. Admissions & Enrollment Support

• Manage the admissions journey from Leads to Registered & Enrolled students

• Respond to inquiries from prospective families in Japanese ensuring clear and professional communication

• Support school visits, campus tours, and admissions meetings

2. Recruitment & Market Support

• Support recruitment activities and events targeting Japanese communities

• Work with the Admissions Manager to execute enrollment initiatives for assigned markets

• Participate in education fairs, school events, and external outreach activities

3. Agent & Partner Coordination

• Liaise with education agents serving Japanese markets

• Support agent communications, follow-ups, and student pipeline tracking

• Ensure accurate and timely coordination between agents, families, and the school

4. CRM & Data Management

• Maintain accurate admissions records and pipeline tracking in the CRM system

• Update inquiry status, follow-ups, and conversion stages consistently

• Support reporting on inquiry volume, conversion rates, and enrollment outcomes

• Experience with Salesforce or similar CRM systems is an advantage

5. Collaboration & Team Support

• Work closely with the Admissions Manager and wider Admissions & Marketing team

• Support internal coordination with academic and school operations teams

• Contribute to a positive, collaborative, and service-oriented team culture

Key Deliverables

• Timely and professional handling of admissions inquiries

• Effective support of Japanese market recruitment

• Accurate CRM data and admissions tracking

• Strong agent and parent engagement experience

Skills & Qualifications

Required

• Fluency in Japanese with strong working proficiency in English, and Native Thai

• Strong communication and interpersonal skills

• Customer-focused mindset with attention to detail

• Ability to manage multiple inquiries and follow-ups efficiently

Preferred

• Experience in school admissions, education services, or customer-facing roles

• Experience working with education agents

• Familiarity with CRM systems (Salesforce preferred)

• Experience in international school or education sector