Admissions Officer

About the role

The School Admissions Officer is responsible for coordinating and administering the School's student admissions and enrolment processes. The role acts as a key point of contact for prospective families, providing exceptional customer service while maintaining accurate student records and supporting the School's enrolment and retention objectives. The position requires strong relationship-building skills, excellent administrative capabilities, sound judgement, and the ability to represent the School professionally to prospective and existing families.

Key responsibilities

• Manage all enrolment enquiries via telephone, email, website, and in person
• Provide prospective families with information regarding the School's programs, facilities, values, and enrolment procedures
• Conduct initial enrolment consultations with prospective families
• Coordinate student applications and admission documentation
• Review applications to ensure all required supporting documentation has been received
• Maintain accurate admissions records and waitlists
• Prepare enrolment documentation and correspondence
• Facilitate student interviews, assessments, and enrolment meetings as required
• Coordinate and conduct school tours for prospective families
• Assist in the planning and delivery of Open Days, information evenings, orientation programs, and promotional events

About you

• Demonstrated experience in administration, customer service, admissions, enrolments, sales, or relationship management
• Excellent interpersonal and communication skills
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• High level of professionalism, discretion, and confidentiality
• Strong proficiency in Microsoft Office applications
• Ability to build positive relationships with students, families, and staff
• Commitment to delivering exceptional customer service
• Ability to work both independently and collaboratively as part of a team
• Current Working with Children Check, National Police Clearance, and evidence of right to work in Australia

About us

The Hellenic Community of Western Australia's vision is to be the epicentre of Greek culture in Western Australia. Our mission is to serve the Hellenic Community of Western Australia by providing a continuum of care, from childhood to old age, while uniting individuals through cultural, educational, spiritual and social programs that strengthen our shared identity and support every generation. At St. Andrew's Grammar School, our work is guided by the values and traditions of the Hellenic Community of Western Australia, including Compassion, Respect, Community, Excellence, Integrity, Cultural Heritage, Inclusion, and Accountability.