Admissions Officer

Admissions Officer

Key Responsibilities:

The Admissions Officer will work as part of the administrative team having duties as follows:

• Provide customer service via email, telephone, and face to face communications with prospective parents and/or agents
• Ensure prospective students and parents are guided and encouraged through the admissions process in a professional, helpful and efficient way
• Increase conversion rates and ensure an increasing number of strong candidates for School
• Assist the Head of Admissions in planning, organising and delivering successful admissions events including open mornings, entrance assessments, taster days, exhibitions and alumni gatherings
• Manage the Admissions Department report and organise visits of prospective parents, students and agents
• Accompany visitors to specific areas of School to ensure the smooth running of visits and give tours of the school when requested
• Collate new students 'Welcome Pack' materials and mailing and liaise with the Marketing/PR officer to ensure relevant material is on the website in a timely manner
• Ensure every pupil joining School at any time has the appropriate welcome and joining information and liaise with academic staff as relevant
• Enter and maintain application data at all stages of the admissions process, including initial application and offer information
• Work alongside the Marketing/PR Officer to raise the profile and awareness of the School and school events

About you

• Bachelor's degree preferred, plus one years' related experience in an educational setting (candidates without a bachelor's degree but with equivalent professional experience are encouraged to apply)
• IT skills with knowledge of relevant software applications including MS Outlook, Excel, Power Point and database skills are essential
• Strong verbal and written communication skills in English, Mandarin and Thai
• Proactive approach to work with personal integrity and the drive to do what is best for the students and the school
• Ability to work quickly and accurately with excellent attention to details in order to meet deadlines
• Experience in customer service including onboarding new parents and maintaining positive relationships with new and old families to the school

About us

Heathfield International School is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment and are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent.