Admissions Officer

The primary responsibility of the Admissions Officer is to assist & guide future QRC students through the application, admission & on-boarding process. The position fulfills an important student services function as a connect between students and college prior to their enrolment to assist with a smooth transition into tertiary education. The role is pivotal in providing an efficient, effective and student driven response centre for the College.

Four key responsibility areas exist:

Admissions

• Provide exceptional customer service and enquiry response to meet the needs and expectations of prospective students, agents, influencers, and key stakeholders.
• Ensure that applicants meet course entry requirements and assess international qualification equivalents to ensure that these are legitimate. Liaise with international qualification agencies for verification and government agencies for student funding purposes.
• Manage the internal process of admissions from receipt, acknowledgement, assessment and verification, formal diploma interview programme, acceptance and pre-arrival information. Ensure applicants are fully informed of all processes and procedures.

Compliance

• Knowledge and commitment to the policy and guidelines as described in The Education (Pastoral care of tertiary and international learners) Code of Practice 2021
• A broad understanding of the Education Act 1989 and its revisions, particularly in the areas of fee Protection and the roles and responsibilities of private training establishments.
• Knowledge of all NZQA compliance responsibilities.

General Administration

• Support in the tracking of student payments

• Working to facilitate access to Studylink & effectively respond to related queries

• Public trust administration through the enrolment period

• As required, such as case management, statistical record keeping, correspondence and report writing

 The successful candidate will demonstrate effective implementation and timely, periodic review of systems and procedures to ensure an efficient enrolment process.  With a drive to continuously optimise and utilise the internal management platforms to document and automate procedure when & where applicable this role demands a proactive and responsive approach.

Preferred Experience:

• Demonstrated high level of communication and negotiation skills.
• Experience in working and liaising with people from a range of backgrounds including professional, academic, and external government and public agencies

 Please apply via Seek (CV and cover letter) or for enquiries please email [email protected]