Admissions Representative

Admissions Representative – Assisted Living & Memory Care

Palms Retirement Center

Job Type:** Full-Time

Job Description

Palms Retirement Center is seeking a motivated, results-driven Admissions Representative with proven experience in California's **Assisted Living Waiver (ALW) and CalAIM programs**.

The ideal candidate understands the admissions and placement process, maintains strong referral relationships, and consistently follows up to convert prospective residents into successful admissions.

Key Responsibilities

• Manage admissions from initial referral through resident move-in.

• Coordinate ALW and CalAIM referrals, eligibility, assessments, authorizations, and placements.

• Build relationships with hospitals, skilled nursing facilities, discharge planners, case managers, and ALW Care Coordination Agencies.

• Conduct facility tours and communicate available services and care options.

• Maintain an active admissions pipeline and follow up on all pending referrals.

• Collaborate with facility leadership and clinical teams to facilitate appropriate admissions.

• Meet established admissions and occupancy goals.

• Provide daily updates on referrals, pending admissions, and anticipated move-ins.

Qualifications

Required:

• Experience working with **ALW and CalAIM programs**.

• Previous experience in assisted living, memory care, senior living admissions, or healthcare-related admissions.

• Knowledge of Medi-Cal eligibility, managed care plans, and placement coordination.

• Strong communication, organizational, and relationship-building skills.

• Ability to work independently, manage referrals, and meet performance expectations.

**Preferred:**

• Established relationships with ALW Care Coordination Agencies and healthcare referral sources.

• Experience with California RCFE admissions.

• Bilingual English/Spanish.

• Demonstrated success increasing admissions and facility occupancy.

Apply Today!

Join Palms Retirement Center and help seniors access quality assisted living and memory care services.

**Applicants with direct ALW and CalAIM experience are strongly encouraged to apply.**

*Palms Retirement Center is an Equal Opportunity Employer.*

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Work Location: In person