Admissions Representative

Job Summary

In this role, you will be responsible for recruiting and enrolling prospective students into academic programs. You will serve as a key point of contact throughout the admissions process—providing personalized guidance, explaining program benefits, and supporting applicants in making informed decisions about their educational and professional future.

The ideal candidate is a strong communicator with a passion for education, a consultative sales approach, and the ability to build meaningful relationships with prospective students.

Essential Functions

• Actively engage prospective students through phone calls, emails, webinars, and virtual events to generate interest in programs.
• Build relationships with prospective students, understanding their educational needs, and promoting the benefits.
• Target and recruit diverse student populations, including working professionals seeking a career change or advancement.
• Provide prospective students with detailed information on program offerings, admissions criteria, and the application process.
• Assist students in completing their applications, reviewing documentation, and ensuring all requirements are met.
• Maintain accurate and up-to-date records of student interactions and progress in the admissions pipeline.
• Serve as a resource for prospective students, offering guidance on financial aid options, transfer credits, and program-specific questions.
• Follow up with applicants to ensure that they are progressing through the admissions process in a timely manner.
• Work closely with faculty, academic advisors, and other departments to ensure a smooth transition from applicant to enrolled student.
• Collaborate with the marketing team to develop and implement targeted outreach campaigns, including digital marketing, email campaigns, and social media efforts.
• Collect feedback from students and prospective applicants to improve the recruitment process
• Meet or exceed recruitment and enrollment goals set by the department.
• Track and report on recruitment activities, providing regular updates on progress toward targets.

Skills and education

• A bachelor’s degree in Psychology, Education, Communications, or a related field is required.
• Strong verbal and written communication skills, with the ability to build rapport and motivate prospective students.
• Comfort with technology, including virtual meetings, CRM systems, and email communication.
• Ability to work independently, manage time effectively, and meet recruitment targets.
• Empathy and understanding of the unique challenges faced by adult learners, working nurses, and online students.