Admissions Representative - PRN

Lincoln Surgical Hospital is a leader in innovative surgical care, dedicated to delivering exceptional experiences and outstanding outcomes for our patients. Our physicians and team members work together in a patient-focused environment where compassion, quality, and service excellence are at the heart of everything we do. We are currently seeking a professional, detail-oriented Admissions Representative to join our team on a PRN basis.

Schedule:

PRN (as needed). Hours are primarily evenings from 4:00 p.m. to 7:30 p.m. and Saturdays from 8:00 a.m. to 2:30 p.m. Schedule may vary based on departmental needs.

Key Responsibilities:

• Register patients prior to surgery and verify demographic and insurance information.

• Collect patient financial responsibilities and assist patients and families as needed.

• Greet, direct, and assist patients and visitors in a courteous, professional manner.

• Review insurance information and communicate any discrepancies to the appropriate personnel.

• Obtain required registration and consent signatures, ensuring all documentation is accurate and complete.

• Answer and route incoming calls on a multi-line phone system, taking accurate messages as needed.

• Maintain the accuracy, completeness, and integrity of patient medical records.

• Utilize health record indexing, storage, and retrieval systems to organize and manage information.

• Scan and upload records into the electronic medical record (EMR) system according to department guidelines.

• Release information in compliance with organizational policies and applicable regulations.

• Safeguard medical records and maintain strict patient confidentiality.

• Audit clinical records to ensure required documentation is complete and meets established standards.

• High school diploma or equivalent required.

• Previous hospital, inpatient, or outpatient registration experience preferred.

• Basic Life Support (BLS) certification required within 90 days of employment.

• Excellent organizational, communication, and customer service skills.

• Strong attention to detail and computer proficiency required.

• Ability to work independently and adapt to changing departmental needs.

If you are passionate about providing exceptional service and helping create a positive patient experience, we encourage you to apply and join our team.