Admitting Clerk

POSITION TITLE ADMITTING PERSONNEL

DEPARTMENT ADMITTING/INFO & COMM. SERVICE

ORGANIZATIONAL RELATIONSHIP

REPORTS TO ASST. HEAD, ADMITTING/INFO & COMM.

SKILLS

EDUCATION Graduate of Bachelor’s Degree or any four (4) year course

EXPERIENCE Not required but experienced in Customer Service relations is an advantage.

INTERPERSONAL SKILLS:

1. Must be proficient in oral and written communication skills.

2. Cooperative & shows concern & interest to others;

3. With pleasing personality, good moral and interpersonal skill

TECHNICAL SKILLS:

1. Computer literate;

DUTIES AND RESPONSIBILITIES:

1. Gathers information of patient’s data through interview;

2. Determines the patient classification whether private, house case (HC), HMO, or service patient;

3. Advises HMO patient or relative to present their HMO cards for verification.

4. Assists the patient/relative fill up the Patient’s Data Sheet and other admitting forms for records purposes;

5. Coordinates with the MPI Foundation’s Social Worker for Service patients that need to be admitted;

6. Advises patient/relative to settle initial payment at the Cashier Section for elective cases;

7. Instructs patient/relative who are PhilHealth member to submit PhilHealth Form within 24 hours at the Philhealth Section;

8. Gives the patient/relative the brochure containing the hospital policy and an evaluation form in assessing its hospital services and personnel;

9. Endorses the patient back to the Emergency Room for endorsement to Ward Nurses and doctors;

10. Answer inquires/question on hospital facilities and services;

11. Updates logbooks of Admissions and Discharge for PhilHealth reference.

12. Assists guest and doctors on patients room accommodation;

13. Maintains confidentiality of hospital records;

14. Updates logbook on admissions, discharges, room transfer and patient’s final diagnosis;

15. Makes a daily rounds and checks available rooms for possible admission;

16. Assists departments in relaying messages and communications thru the telephone paging system;

17. Updates doctors’ contact numbers;

18. Relieves the Telephone Operator in times of her absence or as the need arises. Duties incudes taking charge of incoming calls, relays messages to concerned departments, and implements telephone paging system.

19. Performs other related duties that maybe assigned from time to time.

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Job Type: Full-time

Pay: From Php18,000.00 per month

Work Location: In person