Admitting Staff

Job Summary:

Provides administrative support in hospital or medical office settings by managing patient registration, information services, telephone operations, and admission processes. Ensures accurate patient data collection, efficient record handling, and excellent customer service while assisting with various front-desk responsibilities.

Key responsibilities:

• Answer all incoming calls; record and relay messages
• Interview patients to obtain and process information required to provide hospital and medical services
• Greet patients, register patients through central registration and direct patients to appropriate areas
• Rotate as Admitting Clerk, Info Desk, Telephone Operator and Central Registration
• Maintain an updated alphabetical list of patients' name and room number to expedite relaying of calls
• Keep work area in clean and orderly working condition
• Perform other related duties and functions as assigned by Superiors

Qualifications:

• Graduate of a 4-year course from a college or university
• Verbal ability with pleasant voice required to communicate effectively and understand orders given under emergency conditions
• Clerical perception required to accurately and quickly recognize names and numbers
• Patience to receive, relay and place telephone calls continually throughout the day in accordance with hospital policies and prescribed methods
• Tactful and courteous
• Proficient in English communication
• Strong interpersonal communication
• Can be trained easily
• Can work with minimal supervision