Adobe AJO/AEP Technical Account Manager

Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : Adobe AJO/AEP Technical Account Manager

Location : Richardson, TX

Relevant Experience (in Yrs.): 10+ Years

Detailed Job Description:

Must have skills:

Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Technical Management,

Detailed Job Description:

AJO Technical Account Manager (TAM) – Job Description

• Strong hands-on expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP

• Experience with customer journeys, audience segmentation, personalization, XDM schemas, datasets, profiles, and data ingestion

• Serve as the primary technical point of contact for assigned customer accounts.

• Provide proactive technical guidance, best practices, knowledge transfer, and support for platform changes and releases.

• Coordinate and drive complex technical issues with Support, Engineering, Consulting, and Customer Success teams.

• Strong understanding of REST APIs, JSON, JavaScript and SQL, with experience in integrations and troubleshooting.

• Ability to independently lead customer engagements and translate business requirements into scalable AJO/AEP solutions

• Strong customer-facing, stakeholder management, communication, and articulation skills.

• Experience with other Adobe Experience Cloud solutions such as Adobe Campaign, CJA, Adobe Target, or Analytics is an advantage.

• Strong problem-solving mindset with the ability to manage technical blockers, risks, and customer priorities.

Thanks & Regards

Venkatesh Kundurthi

Recruitment Manager || ASCII Group, LLC

Office: (248)-476-7600 Ext. 104; Direct: +1 469 663 0625

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email: [email protected]

Website: www.asciigroup.com