Ads Commercial Operation, Associate

Get to Know the Team

Join the Commercial team at Grab—a dynamic group shaping the future of merchant and enterprise growth across Southeast Asia. Our team serves as the operational engine driving a diverse commercial portfolio, spanning GrabAds (Online & Offline advertisement), GrabForBusiness for corporate solutions, and GrabFood for Merchant programs. We empower businesses of all sizes by delivering end-to-end operational execution, scaling high-impact initiatives, and driving sustainable commercial growth across Grab's extensive ecosystem.

Get to Know the Role

We are looking for an Ads Commercial Operation Associate to join our Ads Operations team in managing end-to-end execution, optimization, and advertiser satisfaction for our Fleet Ads and FMCG Ads business. You will play an important part in safeguarding campaign deliverables. You will also coordinate physical asset rollouts and improve operational excellence across offline and online advertising streams. You will do so with integrity, a customer-first mindset, and a strong drive to learn. If you enjoy adapting to dynamic needs and bridging operational execution with commercial outcomes, we'd love to hear from you. You will report to the Commercial Operation Manager. You will be based in Jakarta Office with occasional site/field visits for asset verification.

The Critical Tasks You Will Perform

• You will manage daily end-to-end campaign operations for Fleet Ads and FMCG Ads, ensuring seamless onboarding, asset installation/wrapping, campaign go-live, and offboarding.
• You will monitor operational SLAs, asset tracking, and exposure targets across fleet vehicles and partner networks to fulfill advertiser deliverables and prevent revenue clawbacks.
• You will oversee end-to-end supply chain and logistics for advertisement and marketing assets. You will manage inventory storage, distribution timelines, capacity planning, and speed of delivery to ensure campaigns go live within realistic and agreed-upon schedules.
• You will collaborate closely with cross-functional teams (Commercial, Product, Fleet, and external vendors) to streamline offline ad operations and resolve operational bottlenecks.
• You will perform Plan-Do-Check-Action (PDCA) on campaign performance, inventory availability, and execution workflows to improve operational efficiency.
• You will help generate campaign performance reports, proof-of-execution (POE) documentations, and data reconciliations for client reporting and revenue recognition.
• You will oversee campaign execution data for accrual purposes—working with the Finance team by validating actual campaign milestones and ensuring zero data discrepancies for smooth revenue recognition.