Advanced Field Service Engr

Lead field service engineer for East North India Installed base for MS Service Business.

Consultative engagements will be targeted towards both external customers and internal stakeholders in direct support of customer s needs.

Help Honeywell teams understand and develop effective Customer Engagement, Demonstrate value of after sales services, Customer feedback, end user plan of migration and product value propositions. Drive the customer for Cyber, patch update other value added services.

Help customers confidently understand product capabilities, product value and product integration within customer workflows and in direct support of customers strategic initiatives in maintaining installed base.

Drive cross-functional alignment to support customer sale and decision process, participating in sales pursuit strategy planning, executing product demos aligned with Customer needs, assisting proposal team in right and fast commercial offerings, supporting customer negotiations, order fulfillment and hand-over to customer success team.

Have experience in competitive displacement. Understanding batch and process knowledge is added advantage

• Experience collaborating across departments internally.

• Experience orchestrating meetings that include multiple stakeholders and deadlines.

• Ability to influence and communicate at all levels.

• High business acumen technical aptitude.

• Comfortable in group settings to drive an agenda to meet desired outcomes.

• Ability to clearly communicate thoughts and ideas

• Excellent interpersonal and communications skills with strong persuasion, influencing abilities and credible confident presence.

• Motivated self-starter who enjoys a dynamic environment and seeks the challenge of winning in a rapidly changing marketplace.

• In-depth knowledge of Honeywell and competitor offerings

• Working with East North Region customers across MMM, Oil and Gas, Power, , Manufacturing etc.

• Have experience with East region customers in the following Technologies Processes: DCS, SCADA, PLC, MCC, Ethernet Networking, Cyber Security, Industrial Software Solutions like Historian, MXP, Digital Solutions

• Have industry domain knowledge and expertise around smart machine concepts (Industry 4. 0, IIoT) in various verticals like MMM, Oil Gas, Power, Life Sciences, Chemicals, Paper Pulp etc.

• Have experience with technical sales support, direct sales (after sales), or sales consultant experience is required. Should be familiar with customer centric selling or equivalent sales process for solution selling.

• Must also have proven commercial awareness and acumen.

• Overall 10 Years Experience with minimum 3-4 years of experience in a direct customer-facing role (Sales Marketing) in the automation industry and should have handled large accounts directly.

• Experience in developing strategic offering roadmap execution and

• Experience in Collaborating with cross functional teams (Technology, Design, Engineering , Sales etc. )

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