O
Oracle
Advanced Services Engineer
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
5 September 2026
What they need
Roles and Responsibilities :
- Provide technical support to customers for Cerner Millennium products, including troubleshooting and resolving issues related to EHR systems.
- Collaborate with cross-functional teams to identify and implement solutions for complex problems.
- Develop and maintain documentation of customer interactions, issue resolutions, and knowledge base articles.
- Participate in on-call rotation for after-hours support and provide remote assistance during critical incidents.
Job Requirements :
- 3-14 years of experience in IT services & consulting industry with expertise in Cerner Millennium products.
- Strong understanding of Oracle India Pvt. Ltd.'s (Cerner) software applications such as Millennium.
- Excellent communication skills with ability to work effectively with customers at all levels.
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