Advanced Telecommunications Technician Project Lead

Acsess Health Pty Ltd is a national telecommunications carrier specialising in retirement living, aged care, fibre networks, voice services, MATV, CCTV, access control and emergency communications systems.

We are seeking an experienced Advanced Telecommunications Technician to join our growing field services team. This position is classified under the Telecommunications Services Award (MA000041) and is suited to an individual with strong telecommunications installation, coaxial and copper fault-finding and strong fibre optic experience.

About the Role

The successful applicant will be responsible for the installation, maintenance, testing and fault rectification of telecommunications infrastructure across a range of customer sites throughout Victoria and occasionally interstate.

Key duties include:

• Lead a small team on various projects reporting directly back to the General Manager
• Set the expectation by leading with quality workmanship and efficient time management
• Installation, termination and testing of copper telecommunications cabling
• Fault finding and rectification of telecommunications services and network infrastructure
• Fibre optic installation and maintenance
• Fusion splicing of single mode fibre
• Installation and management of fibre cassettes, closures and telecommunications pits
• Testing and commissioning of fibre optic networks
• MATV and HFC television system installation and fault diagnosis
• MDF and IDF installations, patching and jumper work
• Installation and support of voice, data and IP-based communication systems
• Completion of service reports, documentation and compliance records

Participation in an after-hours critical fault roster as required

Who We Are Looking For

This role is ideally suited to someone who enjoys solving problems and takes pride in finding the root cause of an issue rather than simply replacing equipment.

The successful applicant will demonstrate:

• Exceptional fault-finding and diagnostic abilities
• Strong technical intuition and the ability to think logically under pressure
• A proactive, self-starting attitude with minimal supervision required
• The ability to work independently while managing priorities effectively
• Strong attention to detail and pride in workmanship
• A genuine desire to learn and continually improve technical skills
• Excellent communication and customer service skills
• A willingness to take ownership of issues and see them through to resolution

Essential Requirements

• Minimum 5 years telecommunications industry experience
• Proven copper termination and fault-finding capabilities
• Strong proven fibre optic experience including fusion splicing of single mode fibre multiple joints/fotbots/cassettes
• Minimum 5 years of fibre optic experience required
• Experience working with telecommunications pits, conduits and underground infrastructure
• Ability to read and interpret network diagrams and installation documentation
• Current Open Cabling Registration
• Current Australian Driver's Licence
• White Card
• Police Check
• Basic non specialist tools
• Australian citizenship required

Desirable Qualifications

• Fibre Optic Accreditation
• Working at Heights
• Experience with GPON, EPON or Active Ethernet networks
• Experience with MATV, HFC television systems, CCTV, Access Control or Intercom systems

What We Offer

• Competitive remuneration in accordance with the Telecommunications Services Award
• Fully maintained company vehicle
• Mobile phone allowance
• Uniform and specialist tooling provided
• Ongoing training and career development
• Stable long-term employment with a national telecommunications carrier
• Opportunity to work on diverse and technically challenging projects

About Acsess Health

Acsess Health has delivered telecommunications services throughout Australia for more than 20 years. Our team designs, builds and supports communications infrastructure servicing thousands of residents across retirement living, aged care and commercial environments.

If you are the type of technician who enjoys tracking down complex faults, trusts your technical instincts, works autonomously and takes ownership of outcomes, we would like to hear from you.