Advice Session Supervisor/Trainee Supervisor

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As an Advice Session Supervisor (or Trainee Supervisor) at Citizens Advice Bucks, you will play a vital role in supporting our advice service across Buckinghamshire. You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels.

This role requires a blend of people management, quality assurance, and service improvement, with a focus on ensuring every client receives effective, accurate, and empathetic support. You will work collaboratively to refine processes, implement best practices, and create a positive, inclusive environment.

Whether you're an experienced adviser ready to step into a leadership role or looking to grow into one through training, we offer the support and development you need to thrive in a role that directly impacts our communities.